1. Introduction
Coast To Coast LDT ("we", "us") operates the AML Knowledge Assessment platform. This Privacy Policy explains how we collect, use, and protect personal information when you register and use the Platform.
2. Information We Collect
We may collect:
- Account information such as your name and email address.
- Authentication data, including one-time passcodes sent for login verification.
- Activity data related to training, assessments, and call records within the Platform.
- Technical information such as IP address, browser type, and session logs for security and troubleshooting.
3. How We Use Your Information
We use personal information to:
- Create and manage your account.
- Authenticate access and protect the Platform.
- Deliver training, assessments, and reporting required for the AML program.
- Improve platform reliability, security, and support.
4. Information Sharing
We do not sell your personal information. We may share data with Canada Post and authorized service providers only as needed to operate the AML program, comply with law, or protect the security of the Platform.
5. Data Security
We apply reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary for program operations, compliance, and legitimate business purposes, unless a longer retention period is required by law.
7. Your Rights
Depending on applicable law, you may request access to, correction of, or deletion of your personal information. Contact your program administrator or our support team to make a request.
8. Cookies and Similar Technologies
We use cookies and session storage to maintain your language preference, login session, and security settings. You can control cookies through your browser settings, but some features may not work correctly if cookies are disabled.
9. Contact
For privacy questions, contact your program administrator or Coast To Coast LDT support at +1 (888) 267-1592, ext. 310.